FAQ

question-mark-1105892_1920

At Zytek Roofing, we have years of experience in dealing with insurance companies and we have compiled this list of frequently asked questions to help you understand how the process works for replacing your roof.

Frequently Asked Questions

Sometimes nature does things that are out of our control. Storms that damage your roof is one of those things that can be confusing and stressful especially when considering how your homeowner’s insurance might apply. At Zytek Roofing, we have years of experience in dealing with insurance companies and we have compiled this list of frequently asked questions to help you understand how the process works for replacing your roof.

A: The price to remove and replace your roof will be set by the insurance adjuster who comes to inspect your roof and home.

The adjuster uses state-of-the-art software that will determine the exact cost for the roof replacement. Zytek Roofing is committed to honesty and integrity. We will perform all work for the exact amount that your insurance company determines. (It is in your best interest to have a knowledgeable representative with you during your insurance inspection to ensure estimate accuracy).

Your only out of pocket cost will be your deductible.

A: It is a Georgia State Law that each and every homeowner must pay their deductible.

Your deductible is a pre-set amount that was determined when you acquired your homeowners insurance. Senate Bill 38 states that it is illegal (felony) for any contractor to cover/waive or adjust any pricing to relieve you from paying your deductible.

It is also illegal for a contractor to ever offer or mention “not paying your deductible.”

Zytek Roofing will not cover your deductible, submit fraudulent paperwork or participate in any form of deception that would cause you to not to pay for your deductible.

We will not cheat your insurance company. We will not cheat the state of Georgia, and we will not cheat you!

A. Replacement Cost Value (R.C.V.) is the current cost of repairing or replacing a damaged or destroyed item with a similar one.

Actual Cash Value (A.C.V.) is the value of the damaged or destroyed item at the time of the loss. Generally, A.C.V. is calculated as R.C.V. minus depreciation.

A: Depreciation is the loss of value that occurs over time due to factors such as age, wear and tear, and obsolescence.

If you have replacement cost coverage included in your policy, you are able to receive the additional money to cover the depreciation of these items. If this is the case, reimbursement may involve two or more payments: one for your initial payment based on the actual cash value of your damaged property and an additional payment(s) once you repair and/or replace the damaged items and provide the insurance company with documentation.